Returns & Exchanges
At Wholesale Supplies Plus, we want to ensure you have the best ingredients for your professional creations. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or store credit.
Return Process
- 1.Verify Eligibility
Ensure items are unopened, in original packaging, and not listed as non-returnable such as fragrance oils, essential oils, or color additives due to safety and purity standards.
- 2.Request an RMA
Log into your account and navigate to your order history to submit a Return Merchandise Authorization request and receive your unique return ID.
- 3.Secure Packaging
Carefully pack the items in a sturdy shipping box with adequate padding to prevent damage during transit, ensuring the RMA number is clearly marked on the outside.
- 4.Ship and Track
Send your package using a trackable shipping method to our distribution center; once received and inspected, we will process your refund within 7-10 business days.